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This company has concentrated on getting some of the best merchants around, especially in the finance and insurance sectors. One of the ways it does this is by pandering to the whims of merchants, in way that does a diservice to the entire industry.
Over the years, we have managed to learn quite a lot about the internal workings of this company, some of which leaves you surprised that they have not already gone bust.
For example, almost every merchant here has extra terms and conditions in addition to the ones in the omg contract. These are usually almost identical, except for the subtle differences in the quality of lawyering involved in the phrasing. A suggestion of one way to improve the system was for omg to collect these contracts, and see if there were standard equivalents which could be offered to the merchants instead of every merchant writing their own variant. They wouldn't even put it forward as a suggestion. In fact, it is worse than this because some comments made by staff at omg imply that thay actually encourage merchants to have extra bespoke terms and conditions.
Another mistake they make is to actively encourage merchants to review applications, which results in almost half of the programs we apply for being Denied. They are not the only company which makes this mistake, but at least the others have something in place to correct these mistakes. What happens at omg is that you have to contact your affiliate manager, who then contacts the merchant, who usually answers the wrong question, as often happens with chinese whispers. The end result is that you almost never get a denial reversed (unlike at Tradedoubler). This is not the only problem we have seen with the chinese whispers.
We have found that we get more problems from omg than from all the other affiliate marketting companies combined, and we know of a number of affiliates who have either quit affiliate marketting altogether because of omg or have seriously thought about it and then just dumped omg.
The following merchants are all Denied and you can't talk with anyone with the power to fix this:
Work on these new merchants is effectively locked out due to a change in the silly overly litigous contract, which owing to the demise of DGM we don't have time to waste a couple of days reviewing:
If not for the silly contract, we could also be promoting: